Customer Success Intern

Diversity, Equity, and Inclusion

It is our duty to create and advance a diverse and inclusive company where all Taulians feel they are celebrated. All individuals are welcomed, free to express themselves and rewarded for showing up as authentically every day. By hiring women, people of color, individuals with disabilities, veterans, people of all sexual orientations and from underrepresented and marginalized communities, Taulia will revolutionize fintech.

About the Job

We are seeking a Customer Success Intern to support a strategic initiative for one of our largest global customers.

This internship offers a unique opportunity to gain hands-on experience in customer success while contributing to a high-impact project critical to both the customer’s success and Taulia’s long-term partnership.

In this role, you will assist with project coordination and execution, including conducting data analysis, participating in customer meetings, capturing and tracking action items, preparing documentation, and supporting internal alignment across multiple teams. You’ll work cross-functionally with Taulia’s Professional Services, Distribution, Financial Operations, Account Management, and Product teams to help ensure delivery excellence and customer satisfaction.

This is a great opportunity to gain exposure to enterprise customer success practices and deepen your understanding of how strategic relationships are nurtured, expanded, and sustained.

Internship Details

• Start Date: 1 July 2025
• End Date: 1 October 2025
• Length of Internship: 3 months
• Monday-Friday: 37.5 hours per week
• Compensation: 15 GBP per hour (set rate)
• Location: London - Hybrid (expected 3 days in the office)

Skills, Knowledge and Experience required

• Current university student or recent graduate of a BS/MS/Ph.D university programme
• Proficiency in Google Workspace, particularly Google Sheets and Google Drive
• Strong analytical, communication, and writing skills
• Organized with strong project management skills
• Self-starter, punctual, and great multi-tasker

Benefits

• Flexible work schedule
• Hybrid-friendly environment
• Company-issued equipment (laptop, monitor, etc.)
• EAP Program / Mental Health Advocacy
• Supportive Work Culture

About Taulia

Taulia is a fintech company that is part of the SAP group. More than 2 million businesses in over 150 countries collaborate on our network. Our customers include Airbus, AstraZeneca, and Nissan. We help them and their suppliers access cash when and where they need it most. Some of our customers have improved their working capital by more than $1 billion while making their supply chains more resilient and sustainable. For more information, please visit www.taulia.com. Compensation is based on a variety of factors including (but not limited to): skills, depth of work experience, certifications, geography, etc. Total compensation for this role includes a generous benefits program, RSU incentive plan and annual performance bonus. Additionally, compensation is reviewed annually and career pathing opportunities are available for continued development.