Information Security Intern

Diversity, Equity, and Inclusion

It is our duty to create and advance a diverse and inclusive company where all Taulians feel they are celebrated. All individuals are welcomed, free to express themselves, and rewarded for showing up as authentically every day. By hiring women, people of color, individuals with disabilities, veterans, people of all sexual orientations, and from underrepresented and marginalized communities, Taulia will revolutionize fintech.

About the Job

The IT Support Intern position serves as the initial point of contact for troubleshooting hardware, software, laptops, printers, networks, and peripheral issues. The technician must provide routine and emergency support to end users on a variety of topics. Responsibilities for the position include identifying, researching, and resolving user issues, documenting, tracking, and monitoring problems to ensure timely resolution. The ability to recognize and escalate priority issues and translate technical terms into non-technical language is critical to the success of this role. This position has frequent contact with laptop end-users, peers, and managers. The technician must exercise independent judgment, as well as demonstrate a continuous positive attitude and be a team player.

About the IT Team:
Like the rest of Taulia, our small but efficient Corporate IT Team is close-knit that works and play hard.  We strive to live by all of Taulia’s core values, especially the #1 “Get Shit Done!  There is plenty to do, learn, and evolve as our team grows with the contribution to our company’s overall success.  This is an entry-level position with great potential career growth. 
 

Responsibilities

1. Answer staff questions using our JIRA ticket system on all security related requests.
2. Research user questions using available information resources and assist in completing requests for information.
3. Investigate security concerns, identify their source, determine possible solutions, test, implement and document resolutions for future reference.
4. Monitor security tools to triage anomalous events and escalate as needed.
5. Perform work organizing data and preparing it for use in audits and reports.
6. Participate in meetings and planning sessions.
7. Assist in documenting security standards.
8. Understand the complexity and interdependencies of the various systems, applications, and infrastructure deployed in support of information security.
9. Follow all confidentiality and ethics policies and procedures.
10. Other duties as assigned.
     

Skills, Knowledge and Experience required

1. Ability to build rapport and elicit security details from employees.
2. Knowledge of Linux, Mac OSX, Windows, Google Workspace, iOS, Android, VirtualBox, Okta, and other security tools.
3. Demonstrated interpersonal skills and abilities, particularly the ability to communicate technical information to non-technical personnel.
4. Skills in organizing resources and establishing priorities.
5. Knowledge of computing and networking hardware and peripheral equipment.
6. Ability to learn, install, configure, and maintain various computer system software.
7. Basic understanding of cloud computing and full-stack web services and their defense.
8. May require weekend or late evening work in response to the needs of the systems being supported.
9. Ability to be self-sufficient as a Security team member, yet recognizing when to reach out for guidance or assistance.
10. AS Degree or Professional certifications such as Sec+ and a genuine enthusiasm for technology.

About Taulia

Taulia is a fintech company that is part of the SAP group. More than 2 million businesses in over 150 countries collaborate on our network. Our customers include Airbus, AstraZeneca, and Nissan. We help them and their suppliers access cash when and where they need it most. Some of our customers have improved their working capital by more than $1 billion while making their supply chains more resilient and sustainable. For more information, please visit www.taulia.com.

At Taulia, we are embracing Artificial Intelligence to revolutionize our industry and empower our team. We believe AI is a fundamental tool for innovation, efficiency, and creative problem-solving. We are looking for forward-thinking individuals who share our excitement for the future and are eager to learn, experiment, and grow with us in an AI-driven landscape. If you have a curious, adaptive, and collaborative mindset, you will thrive here.

AI Statement

At Taulia, we are embracing Artificial Intelligence to revolutionize our industry and empower our team. We believe AI is a fundamental tool for innovation, efficiency, and creative problem-solving. We are looking for forward-thinking individuals who share our excitement for the future and are eager to learn, experiment, and grow with us in an AI-driven landscape. If you have a curious, adaptive, and collaborative mindset, you will thrive here.